selotbiru Terms of Use

We, at selotbiru, operate an online gaming and sports-betting platform available in supported jurisdictions under applicable local law. This page sets out our core terms — how we manage accounts, process deposits and withdrawals, handle disputes, and protect your information. By registering with selotbiru, you accept these terms in full.

Our commitment is transparency. We explain what we do, how we settle bets and game outcomes, what happens if a dispute arises, and how we safeguard your account and payment details. This page covers account-opening conditions, payment flows through DANA, e-wallet, bank virtual accounts, and other methods, our dispute-resolution process, and jurisdiction restrictions that apply to your access.

We periodically update these terms to reflect changes in our service or legal obligations. When material updates occur, we notify you by email and give you time to review changes before they take effect. If you do not agree with updated terms, you can withdraw your account balance and close your account.

Account opening and eligibility on selotbiru

When you register on selotbiru, we require your full name, email address, phone number, and official identity document (national ID, passport, or driver's license). Our Know-Your-Customer (KYC) process verifies your identity and confirms you are eligible to use our service under local law in your jurisdiction.

We do not knowingly accept registrations from individuals under 21, from jurisdictions where our service is legally restricted, or from politically exposed persons without additional compliance checks. If you reside in Jakarta, Surabaya, Bandung, Medan, or another region where selotbiru operates, we verify that you meet local eligibility requirements before activating your account for deposits or gameplay.

Once verified, your account remains active indefinitely unless you request closure or we detect activity that violates our terms. If we close your account for policy violation, we retain your remaining balance and allow you to withdraw it within a grace period specified in our closure notice.

Deposits, withdrawals, and payment security

We accept deposits via multiple payment routes: e-wallet methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank virtual accounts from mobile banking, local payment, online payment, and e-wallet. Deposit requests process rapidly — e-wallet transfers credit your account within minutes, and bank transfers settle within 1–2 business days. We do not charge deposit fees.

Withdrawal requests follow strict review procedures. We verify your identity, confirm that your account balance matches our records, and ensure no dispute is pending before processing. Withdrawals revert to your original deposit method when possible; if that method is no longer available, we transfer to an alternative payment channel you specify. Typical withdrawal windows are 24 hours (e-wallet) to 2 business days (bank transfer), though processing times vary by provider.

We encrypt all payment data in transit and at rest using industry-standard protocols. Your card details, e-wallet links, and bank account information are never stored in plain text and are never shared with third parties except payment processors necessary to execute your transaction.

Game outcomes, sports settlement, and dispute handling

On selotbiru, we settle games and bets as follows. Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and live-dealer tables settle instantly based on randomized outcomes generated by our certified algorithm. Football and esports bets settle based on official match results published by the relevant league — Liga 1, Piala Indonesia, Piala AFF, Champions League, Mobile Legends, Free Fire, or PUBG Mobile authorities.

If a match is abandoned, postponed without rescheduling, or cancelled, we refund stakes on markets for that fixture. If a match is rescheduled and plays before the market closing time we publish, we settle normally. Disputes over settlement — if you believe an outcome was recorded incorrectly — can be raised with our support team within 30 days of the disputed event. We review evidence and provide a resolution within 5 business days.

Responsible use and account closure

We do not encourage excessive gameplay. We provide account tools allowing you to monitor your account activity, review your history, and manage your balance. If you wish to voluntarily restrict or pause your account, contact our support team and we will implement your requested limits.

You retain the right to close your account at any time. Upon closure, we freeze your account from further deposits and gameplay. Any remaining balance is available for withdrawal within 30 days; after that, unclaimed balances revert to us in accordance with local gaming regulations.

Jurisdiction and service availability

selotbiru's service is available only where applicable law permits. We do not operate in jurisdictions that prohibit online gaming or sports betting. If your local laws change or selotbiru withdraws from your region, we notify you by email and provide a grace period (typically 30 days) for you to withdraw your balance before we close your account.

You are responsible for verifying that your jurisdiction permits use of selotbiru before registering. Accessing our platform from a restricted region does not override these terms; we may suspend or close your account if we discover you are accessing from an ineligible jurisdiction.

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Our commitment to data protection and privacy

We collect your personal information — name, email, phone, identity document data, and payment method details — solely to fulfill our regulatory obligations and operate the selotbiru platform. Your data is stored in encrypted databases and accessed only by authorized staff and systems. We do not sell or share your information with marketers, advertisers, or third-party businesses. Law enforcement and gaming regulators may request your data if required by legal process; we comply with lawful requests and notify you when permitted by law.

You can request a copy of your personal data held by selotbiru, request corrections if information is inaccurate, or request deletion of your account data (subject to legal retention obligations). Submit these requests to our support team via the contact form on this site.

Changes to these terms

We may update these terms to reflect service improvements, regulatory changes, or new operational practices. We provide at least 30 days' notice of material changes via email to your registered address. If you do not accept the updated terms, you can withdraw your account balance and close your account before the new terms take effect. Continued use of selotbiru after the effective date constitutes acceptance of updated terms.