selotbiru Privacy Policy
This page describes what we collect when you use selotbiru and how we keep that data protected. We take your privacy seriously. We collect only the information necessary to verify your identity, process your payments, settle your bets and game outcomes, and comply with gaming regulations in your jurisdiction. We never sell your data to marketers or third-party advertisers.
Our privacy commitments apply whether you access selotbiru via desktop browser, mobile app, or live-dealer studio. Your account information, payment details, betting history, and personal documents are encrypted and stored securely. We describe below what we collect, how long we retain it, and what rights you have over your information.
If you have questions about how we handle your data, contact our support team using the details at the end of this page. You can also request a copy of all personal information we hold about you, request corrections, or ask us to delete your account data (subject to regulatory retention requirements).
What information we collect on selotbiru
We collect personal information in several categories. During account registration, we collect your full name, email address, phone number, and date of birth. For payment processing, we collect details of your chosen payment method — your bank account number (for Mandiri, e-wallet, mobile banking, local payment virtual accounts), e-wallet identifier (for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), or other provider credentials.
For identity verification (KYC), we collect scans or photos of your official identity document — national ID, passport, or driver's license. We also collect proof of address (utility bill, government document) to confirm your residence. This verification is mandatory and required by gaming regulations in jurisdictions where selotbiru operates.
During gameplay and betting, we collect data on your account activity: stakes placed, game outcomes, bets settled, withdrawals requested. We track your login history, IP addresses, and device information to detect fraud and unauthorized access. We also record your communication with our support team — emails, chat transcripts, and dispute records — to resolve issues and maintain service quality.
How we use your data on selotbiru
We use your personal information for the following purposes:
- Account verification: We verify your identity to comply with Know-Your-Customer (KYC) regulations and confirm you are eligible to use selotbiru in your jurisdiction.
- Payment processing: We share payment details with our payment processors (banks and e-wallet providers) to execute deposits and withdrawals. We never store full card numbers or sensitive payment data on our systems.
- Fraud detection: We analyze login patterns, IP addresses, and transaction behavior to detect suspicious activity and protect your account from unauthorized access.
- Game settlement: We use your betting and gameplay data to settle outcomes, calculate payouts, and generate your account statements.
- Regulatory compliance: We retain records to comply with gaming authority audits, tax reporting, and anti-money-laundering (AML) obligations in Jakarta, Surabaya, Bandung, Medan, and other supported regions.
- Customer support: We use your data to respond to inquiries, resolve disputes, and provide technical assistance.
Data retention and deletion on selotbiru
We retain your personal information for as long as your account is active plus a retention period mandated by gaming regulations — typically 5–7 years after account closure. This retention period allows us to respond to regulatory audits, resolve disputes, and comply with tax reporting requirements.
If you request account closure, we deactivate your account immediately. Your remaining balance is available for withdrawal within 30 days. After that period, if funds remain unclaimed, we process them according to local unclaimed-funds regulations. Your personal data remains encrypted and stored offline for the retention period specified above, accessible only to authorized compliance staff and upon legitimate regulatory request.
You can request deletion of your account data after the retention period expires. Submit deletion requests to our support team. We will verify your request and confirm deletion within 30 days, subject to any outstanding disputes or regulatory holds.
Cookies, tracking, and browser data
We use cookies and similar tracking technologies on the selotbiru website to maintain your session, remember your preferences, and analyze site traffic. Cookies are small files stored on your device; they allow us to recognize you on return visits and understand how you navigate our platform.
You can control cookies via your browser settings. Disabling cookies may limit your ability to log in or use certain features on selotbiru. We do not use third-party cookies for behavioral tracking or targeted advertising; all cookies serve functional purposes — login persistence, fraud prevention, and site performance monitoring.
- Session cookie
- Keeps you logged in during your visit to selotbiru. Expires when you close your browser or log out manually.
- Security token
- Used to verify two-factor authentication and prevent cross-site request forgery (CSRF) attacks on your account.
- Analytics cookie
- Records anonymous site usage data (pages viewed, time spent) to help us improve site performance and user experience.
Your rights over your data
You have the following rights regarding your personal information held by selotbiru:
- Access: You can request a copy of all personal data we hold about you. Submit an access request to our support team and we will provide the data within 30 days in a standard format.
- Correction: If you believe information we hold is inaccurate (e.g., incorrect address or name), contact us and we will update it promptly.
- Deletion: After the regulatory retention period (typically 5–7 years post-closure), you can request permanent deletion of your account data.
- Portability: You can request your data in a machine-readable format suitable for transfer to another service.
- Opt-out of marketing: We do not send marketing emails from selotbiru; however, if you receive service notifications and wish to opt out, contact us to disable them.
Data security and encryption on selotbiru
We protect your data through industry-standard encryption and security practices. All communication between your device and selotbiru's servers uses TLS 1.3 encryption. Personal information, payment details, and identity documents are stored in encrypted databases with access restricted to authorized staff only. Our servers undergo regular security audits and penetration testing to identify and fix vulnerabilities.
We recommend enabling two-factor authentication (2FA) on your selotbiru account. With 2FA active, every login from an unrecognized device requires a one-time code sent to your registered phone number. This additional layer prevents unauthorized access even if your password is compromised.
International data transfers
selotbiru's servers may be located outside your jurisdiction. When we process your data, information may be transferred across borders to support payment processing, fraud detection, and regulatory compliance. These transfers occur under data-protection agreements that ensure your information remains encrypted and secure regardless of server location.
Contact us about privacy
If you have questions about our privacy practices, wish to exercise your data rights, or believe your information has been mishandled, contact our support team at the address below. We will respond to privacy inquiries within 15 business days.
You can also lodge a formal complaint with your local data-protection authority if you believe we have violated your privacy rights. Our commitment is transparent handling of your data — we collect only what we need, protect it rigorously, and never share it with unauthorized parties.